Privacy statement

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR to safeguard our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services by a third party

As part of processing on our behalf, a third party provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which predominate in the context of a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening the customer account and without providing this data you cannot complete the order and/or the account opening or send the contact. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

 

3. Data transfer

To fulfill the contract in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned to handle the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider using your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

We use payment service providers that are based in a country outside the European Union. Personal data is only transmitted to this company if it is necessary to fulfill the contract.

 

4. E-mail newsletter

E-mail advertising with newsletter registration

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

 

5. Integration of the Trusted Shops Trustbadge (explicitly for shop.thermo-control.com and thermo-control.shop)

The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops seal of approval and the collected reviews as well as to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in the optimal marketing of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.
Other personal data is only transferred to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order or have already registered to use them. In this case, the contractual agreement concluded between you and Trusted Shops applies.

 

6. Cookies and web analysis

Important note

We deliberately do not use cookies or web analysis tools on www.thermo-control.com. Your feedback is our yardstick for the success of the website. Therefore, you are not asked to accept cookies or the like.

6.1 Cookies for use on thermo-control.shop

In order to make visiting the webshop attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which are predominant in the context of a balancing of interests. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are saved in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/ph21411?locale=de_DE

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context is deleted.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again to give your consent.

7. Contact options and your rights

As a data subject, you have the following rights:

• according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
• according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
  – to exercise the right to freedom of expression and information;
  – to fulfill a legal obligation;
  – for reasons of public interest or
  – to assert, exercise or defend legal claims;
• in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, if
  – you dispute the accuracy of the data;
  – the processing is unlawful but you refuse to delete it;
  – we no longer need the data, but you need it to assert, exercise or defend legal claims or
  – you have objected to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
• in accordance with Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our imprint.